As the popularity and sheer number of e-books increased, it became evident that our existing process and/or workflow for acquiring and cataloging them would need some modification. The presentation will explain how the Carnegie Mellon University Libraries Technical Services implemented changes in workflow for ordering and cataloging e-books. Including the topics of technology, user expectations and getting reference librarians on board, we’ll cover the why of e-books, what has gone well and where we go from here.