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Friday, November 6 • 11:35am - 12:15pm
Stop Looking Over My Shoulders - A Consensus Framework for Patron Privacy

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As content moves into digital systems and increasingly onto the cloud, we need to recognize that those systems are constantly tracking reader behavior and interactions with that content. That does not mean, however, that we should be checking patron's privacy at the door. In 2015, NISO launched an initiative to develop a consensus framework for patron privacy in libraries, publishers and information systems. Building on decades of advocacy in the library community, the NISO project aims to take a practical approach to how publishers, libraries and vendors can balance the expectations of privacy and the value that can be derived from applying usage information to improving services. A series of discussions culminated in an in-person meeting in San Francisco during which a draft framework was agreed. This talk will outline that resulting framework and encourage its adoption within the community.

avatar for Todd Carpenter

Todd Carpenter

Executive Director, National Information Standards Organization
Standards. Standards. Standards. Wine. Standards. Standards. Standards.
avatar for Nettie Lagace

Nettie Lagace

Associate Director for Programs, National Information Standards Organization
Nettie Lagace is the Associate Director for Programs at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior to joining NISO in 2011, Nettie worked at Ex Libris, where she served for 11 years in a number of library and information provider-facing roles, working on link... Read More →

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