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Friday, November 6 • 3:30pm - 4:15pm
Multimedia Content in Discovery Services: Effectively Facilitating End-User Discovery

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This session will explore the issues that we face with multimedia content in discovery platforms, like EBSCO Discovery Service and ProQuest's Summon Service. Integrating a wide array of resources presents the inevitable challenge of effectively facilitating access to diverse content. When the majority of content in these systems is text, how can we ensure that multimedia content will be as discoverable? How can discovery service vendors and multimedia content providers work together to address the issues, and what can we learn from the experiences of our end-users in the library community? From data mapping and search algorithms, to interface design and user workflows, this session will seek to uncover the challenges that we face in making multimedia content in these services discoverable to end-users. A speaker from a multimedia content provider (Artstor), a discovery service vendor, and a representative from the end-user library community will present on their experiences and challenges. Questions for each of these stakeholders in the audience will be posed to shed light on their current practices and experiences. The discussion will be aimed at developing best practices for facilitating discovery of multimedia content in these services.

Speakers
EP

Elizabeth Peele

Systems Librarian, Emory University
ES

Elizabeth Schneider

User Relations Manager, Technical Services Lead, Artstor



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