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Friday, November 6 • 12:45pm - 2:00pm
The Future of the Subscription Agent

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The Subscription agent for over 50 years has been the backbone of the library serials department. Managing and processing individual subscription orders for often thousands of orders has been achieved using the latest technology. With the transition from print to e-journals, and the rise of the big and custom deals as well as consortia, the agents have lost much of their value to both libraries and publishers. As we move forward how will the agent survive? We have seen the collapse of Swets, the number two agent. What do libraries need now from agents, can agents reinvent themselves, and how are agents going to replace the publisher commissions. The panel of librarians, agents and publisher will address this pressing issue.

avatar for Bob Boissy

Bob Boissy

Director, Institutional Marketing and Account Development, Springer Nature
Bob spent the last 10 years in a variety of sales and marketing jobs for Springer, and the 15 years before that working in technical support and data exchange operations for a subscription agent. Bob is former Chair of the International Committee for EDI for Serials, and Past President of NASIG. Current work includes carefully monitoring usage of electronic resources for academic clients in the Northeast and Mid-Atlantic region, and working on... Read More →
avatar for Jill Emery

Jill Emery

Collection Development Librarian, Portland State University
avatar for Tina Feick

Tina Feick

Director Sales and Marketing, North America, HARRASSOWITZ
Tina held serials librarian positions at the Free Library of Philadelphia and Princeton University. After 10 years, she joined Blackwell's Periodicals Division (Oxford, UK) as the first "Serials Specialist". She is presently Director of Sales and Marketing, North America for Harrassowitz. As a founding member and former President of NASIG, Tina received the first NASIG Champion Award. From ALCTS, Tina was awarded the Ulrich's Serials Librarian... Read More →
avatar for Dan Tonkery

Dan Tonkery

CEO, Content Strategy

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