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Thursday, November 5 • 12:45pm - 2:00pm
Three Things I Wish You Knew: Surmountable Misunderstandings between Publishers and Librarians

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Publishers and librarians haven’t always seen eye to eye, but when it comes to the ever-changing industry and adapting to new business models, they stand on common ground – neither is certain of what the future holds. Publishers are concerned with traversing this fresh terrain in a post-digital, rising Open Access era where the end user is king; while librarians remain suspicious of their intentions and stand their ground as a valuable player in the scholarly communication chain. But what if publishers and librarians came together to discuss what it is the other could do to improve upon the challenges they currently face? Could we enact change by openly addressing differences head-on?

In this session, a panel consisting of a publisher, librarian and industry consultant set out to do just that through a lively discussion of recent survey findings collected by Publishers Communication Group (PCG). This survey polled both publishers and librarians in PCG’s network built over 25 years with the intention of bridging the divide, improving lines of communication and coming to a mutual understanding of differing but equally valid perspectives. Attendees can expect to hear the top three things librarians wished publishers knew about their jobs, priorities and challenges; and vice versa. We will tackle such hot button items as budgets, price increases, open access, product bundling, usage metrics, institutional mandates, end-user marketing, and more.

Speakers
avatar for Janet Fisher

Janet Fisher

Senior Publishing Consultant, Publishers Communication Group
Janet Fisher has been in scholarly journals publishing for over 20 years, with stints at University of Texas Press and MIT Press. In 2003 she moved to Ingenta and then to Publishers Communication Group as Senior Publishing Consultant. Janet works with  academic and commercial publishers to support their marketing  efforts through research, telemarketing and content sales. 



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