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Thursday, November 5 • 12:45pm - 2:00pm
Vendorbrarians: Librarians Who Work for Vendors and the Value They Provide to Library Customers

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A panel of librarians working for different kinds of library vendors will discuss their unique and valuable roles inside their organizations. The session will be moderated by an Electronic Resources Librarian with an interest in library/vendor relationships. Librarians can add value to their company’s relationships with library customers as they share the same basic skill set as their colleagues in libraries and have a better understanding of their needs, industry standards, and the day to day realities of their customers. Participants will learn the kinds of roles librarians can have at vendors, how these positions compare and contrast with more traditional library work, their identities in the library profession, how library school did and did not prepare them for their jobs, and more. This will also serve as a call to action for vendors to hire more librarians to better serve their library customers. Attendees from libraries and vendors will be encouraged to share their thoughts and experiences with “vendorbarians.”

avatar for Bob Boissy

Bob Boissy

Director, Institutional Marketing and Account Development, Springer Nature
Bob spent the last 10 years in a variety of sales and marketing jobs for Springer, and the 15 years before that working in technical support and data exchange operations for a subscription agent. Bob is former Chair of the International Committee for EDI for Serials, and Past President of NASIG. Current work includes carefully monitoring usage of electronic resources for academic clients in the Northeast and Mid-Atlantic region, and working on... Read More →
avatar for Jalyn Kelley

Jalyn Kelley

Client Services Manager, IEEE Xplore Digital Library
Jalyn Kelley is an IEEE Client Services Manager, providing training and support to IEEE Xplore customers in the central and southern U.S. Prior to joining IEEE, Jalyn spent seven years as a Research Analyst at Computer Sciences Corporation (CSC) providing strategic market and technical research to IT specialists in the field. Jalyn has also worked as a News Researcher at the San Antonio Express-News and an Assistant Branch Manager for the San... Read More →
avatar for Charlie  Remy

Charlie Remy

Electronic Resources and Serials Librarian, University of Tennessee at Chattanooga
avatar for Marliese Thomas

Marliese Thomas

Solutions Architect, Ex Libris
Marliese Thomas, a native of Birmingham, joined Ex Libris in 2013 following nearly seven years with academic libraries. During her time in academia, she implemented two discovery solutions for a state ARL, directed outreach activities for a private liberal arts university, and generally sought to learn as much as she could about how library systems worked. She received her MLIS from the University of Alabama and a BA in Communications from Loyola... Read More →

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