2015 Charleston Library Conference

Much of the existing literature on patron satisfaction with eBooks in academic settings does not differentiate between platforms, formats, and other conditions that drastically change the user’s ability to read, annotate, and use eBook content. The Charlotte Initiative is a project funded by the Mellon Foundation to convene a working group that investigates principles for permanent acquisition of eBooks for academic libraries. As part of this project, a user experience research team has been created to review the existing literature on patron satisfaction with multiple aspects of eBooks. During summer 2015, this research team began a meta-study to determine areas of the user experience with eBooks in academic libraries that have been studied comprehensively and to identify areas that have not received formal evaluation.